Carefully Curated Products for Discerning Ladies and Gentlemen

Customer Service

The Proper Moose is more than just fine cutlery and one-of-a-kind items. Our commitment to unparalleled service is consistently recognized by passionate customers who love expert and prompt service as much as they like great products.

Our goal has always been happy and repeat customers. For help with a web order, product question, or anything else, please contact us immediately. If your question is related to the web store only you may call us at (508) 591-0805.

Please note: we will not be able to answer retail store questions via this number. Instead, please call the store directly at 617-244-4187 during normal business hours (Monday - Saturday, 10 am - 6 pm).

For answers to many common questions, use the links below: